I am writing to express my deepest gratitude for the outstanding service you provided during a challenging time for my family. Your unwavering support and prompt action played a pivotal role in expediting the disbursement of my late wife's life insurance policy.
Losing a loved one is never easy, and navigating the complexities of insurance procedures only adds to the emotional burden. However, your professionalism, empathy, and dedication made the process remarkably smooth and manageable for us.
Your proactive approach in handling the necessary follow up and liaising with the insurance company truly exceeded our expectations. Your timely communication and willingness to address our concerns alleviated much of the stress associated with this ordeal.
I want to commend you for your exceptional work ethic and genuine care for your clients. Your commitment to providing top-notch service sets a standard that others in your field would do well to emulate.
Once again, thank you for your invaluable assistance during this difficult time. Your efforts have made a significant difference in our lives, and we are profoundly grateful.
Apurva Modi
Fali Mistry from Mazda Financial Services Ltd. has provided my family with exceptional insurance services.
I heard of Fali through a fellow passenger (and health professional) on an international flight who was one of his satisfied clients. He highly recommended him after I mentioned I was dissatisfied with our current health insurance provider.
Fali tailored our health and life insurance policies to our specific needs. Unfortunately within six months, my wife was diagnosed with breast cancer.
Thanks to our extensive insurance coverage, we were able to receive private health care and Fali has been a constant support throughout the entire process.
He even went out of his way to personally meet us in Wellington and help us complete the necessary paperwork. I would highly endorse Fali to my loved ones and anyone in search of insurance coverage. As a parent of two young daughters, I am grateful to have found Fali as our insurance broker.
Victoria Lomaloma
To whom it may concern, I would sincerely like to recommend Mazda Financial Services for helping to set up our Trauma cover.
My wife had a Stroke 2.5 years ago and if we had not had the Buy Back scheme that is available with there Insurance Policies we would have had no cover when she was unfortunately diagnosed with Cancer. I contacted Fali as soon as we had the confirmation from the doctors and we were sent the claim forms straight away.
With some help from the Doctor (filling in the Diagnosis) we were able to send the claim in very quickly to Mazda and Partners Life and the claim was approved within the week.
This is the second claim we have had to make,(although we would have preferred not to have to claim for anything) but both times we have not had any difficulty in getting them approved..
Charles Blows
I would like to take this opportunity to thank you for your professional and moral support while my wife had a major health condition.
Your knowledge and personal service sets you apart from any other insurance agent I have worked with. You know the pros, cons, and nuances of each plan and can explain them in detail.
We have been so pleased with Partners Life and his staff in managing our medical insurance needs. Partners Life is always very responsive and can sort out the various options in policies and coverage at a level I can understand.
Once again, I would like to thank you for the excellent service you continue to give. Your knowledge of the health insurance industry and your ability to communicate it concisely but thoroughly allows me to confidently make insurance decisions for my family. It is quite a relief to have such a resource.
I look forward to a long and rewarding relationship for all my future insurance needs.
Jayesh Patel
We have known Mazda Financial Services Ltd for over six years now.
Fali Mistry of Mazda Financial Services Ltd, reviewed my insurances policies and helped me restructure my insurance policies, with the best advice for my family. His years of experience dose show through in his sound, honest yet affordable advice.
He has provided great, personalised and seamless service and reviewed the insurances, as circumstances change. He has always been prompt with his responses, and answers any quires even if he is away or overseas.
He excellent and personalised services did come to the forth when we were facing some health issues and he went above and beyond, in ensuring the claim process went smoothly and got it processed.
We, highly recommend, Mazda Financial Service Ltd, for their experience, knowledge and great and friendly services.
Gayatri and Tejas
I want to express how much I appreciate your help and service through our Trauma and Medical claims. Thank you so much for all your mental and emotional support during very hard time of our life. You made the claim process very quick and smooth that help us on the right time of our financial help.
We always respect your guidance in past years and very great full to have you as our well wisher and insurance broker (Mazda Fianancial Service Ltd).
We highly recommend your service.
Once again thank you very much for everything.
Anandkumar and Trupti Adhuria
I wanted to appreciate your extra ordinary assistance in managing our policies and inturn promptness in settlement of claim.
As you are aware, we are currently going through extremely difficult circumstances due to Vaishali's illness.
Insurance claims such as the ones we have submitted can be very daunting and time consuming especially when they get rejected due to lack of understanding from the insurance company. This can quite often influence on decision of treatment plan.
Your wealth of knowledge and power of influence has resulted in claims being processed promptly and bing accepted where they were incorrectly rejected.
I would like to thank you from the bottom of my heart and wish you & Firozi all the very best in life.
Hemang Shah
We would like to thank you and put on record for all the support and guidance rendered to us when Harshad was sick in the hospital due to a Heart Attack in June, 2010.
We highly appreciate all the efforts that you have put into processing and settling Harshad's Trauma Claim with ING Life NZ Ltd.
While doing our Insurances with you, we had bestowed lot of trust in you and the advice that you provided to us, which was put to test and you have come out with flying colours.
We have always recommended you to our family, friends and colleagues and would continue to do so, as we have lot of faith and trust in the services that you have provided us earlier also and trust you would do the same in the future.
We wish you all the very best and trust you will continue to do good work that you have been doing all these years
Harshad and Pallavi Tendulkar
I would like to thank you, for all your support and advice given to me and my husband Ramesh, when we had approached you for organizing our life insurances.
I appreciate the patience you had in convincing Ramesh to go for his life insurance, without which my family could have faced great financial hardships due to untimely death of Ramesh.
During this short tenure of our professional relationship with you and your company I highly appreciate the way you kept our life insurance active even when we were having severe financial problems at our end, as Ramesh had to undergo major Kidney Transplant Operation in February 2006.
I highly appreciate the efforts you and your wife Firozi put in for a speedy settlement of Ramesh's life claim within a month.
I highly recommend you and your company Mazda Financial Services Ltd to all my friends and relatives for securing their future financial needs, as I very strongly believe that if it was not for your perseverance and giving us the right advice at the right time, we would have to face great financial hardships.
I once again thank you sincerely for all you did for my family and I am sure you will aways be there to guide me and family from time to time for all their future financial needs.
Purnima Lekinwala
I take this opportunity to thank both of you for moral support extended to me, while my wife Sadhana had suffered a major trauma (brain haemorrhage) while she was pregnant.
I appreciate, the swiftness with which you processed the Bereavement Support Benefit, which you had promised me, while arranging our Life Insurance.
I am also thank full to all the Staff and Claims Assessors at ING Life NZ Ltd, for a speedy processing of Sadhana's Life Claim in a very short period of around 10 working days though the policy was on their books for around 9-10 months.
Since, the day we met, I knew I could trust you and during this dire time, I never worried about the life claim for Sadhana, as you were besides me from day one of her sickness and later on during and after her untimely demise.
I once again thank all at Mazda Financial Services Ltd and ING Life NZ Ltd, for all your efforts extended to me and my family.
Dhaval Shah
We thank you both for assisting us for processing our claim for Akash's cancer treatment.
We highly appreciate the efforts put in by both of you so that all our claims i.e. Medical, Mortgage Repayment, Trauma as well as Premium Cover claims were smoothly processed and were guided and supported very well at all times.
We would be surely recommending your names to our family and friends, as we are sure that if not for your correct guidance and assistance, we would have found these highly traumatic & tiring times very difficult.
Akash and Rupal Patel
Thank you for all your prompt assistance in this regard so far. Many thanks to Mr. Fali Mistry and Mrs. Firozi Mistry from Mazda Financial for emailing and faxing forms to and fro.
In stressful situation such a major medical claim, it is nice to be associated with people we can trust and rely on, to do whatever is needed so efficiently and promptly.
Navaz Mistry